AlessandroComai and John E. Prescott
The Authors 9 Foreword 11 Introduction 15 Activity 1 - Benchmarking 19 Activity 2 - Roadmapping 31 Activity 3 - Strategizing 35 Activity 4 - Action Planning 65 Activity 5 - Identifying your Pathway 75 Further Readings & References 91
More information please visit authors web page: http://www.world-class-ci.com/
English 102 pages Price: 280 Euros (+transportation costs)
ISBN 13: 978-84-935178-2-3 D.L.: B-8435-2007
